Customer services

Customer service bus

If you have specific questions about your journey, please contact the transport company with which you are traveling. They can provide more information on timetables, fares and refund requests, and you can also register a complaint or report the loss of an item.

The transport companies would be more than happy to assist you and you can reach their customer services departments in the following ways:

Regiotaxi and Deeltaxi customer services

I wish to contact customer services for:

OV-chipkaart customer service

For more information and to order a personal card, please visit the website

More information on Bravo?

For specific questions and complaints about your trip, please contact the transport company with which you traveled (see above). For questions about this website, the travel planner or Bravo, in general, you can reach us by e-mail at: